Shipping and Delivery

An estimated ship date will be provided to You by Knoll in Your order confirmation. Once Your shipment leaves our facility, Your shipment time is based upon the shipping method selected. Knoll will notify You via electronic mail when Your shipment leaves our facility.

Most furniture orders will be delivered to You in five (5) to six (6) weeks after the order is placed. Products with the quickship symbol will be delivered to You in two (2) to three (3) weeks after the order is placed. If an order contains both standard and quickship items, the order will ship complete and default to the standard five (5) to six (6) weeks lead time. All quickship products are subject to availability at the time of order submission. No deliveries will be made to PO boxes.

Knoll uses two shipping methods based on the product ordered:

White Glove Delivery

White glove delivery is mandatory for many Knoll products. This service includes a delivery appointment, unloading of product, choice of room placement, unpacking, light assembly (up to thirty (30) minutes) and removal of all packaging materials. Knoll is not responsible for specific carrier delivery date or time.

Shipping charges vary based on the amount of your total order:

Order Value Shipping Fee
Up to $1,200 $75
$1,201 - $9,200 6.5% of MSRP order value
$9,201 and up $600

 

UPS

Products designated to ship UPS (ground service only) can only be delivered to destinations within the United States, excluding Hawaii, Puerto Rico and Alaska with the exception of KnollTextiles® products. Knoll shall not be responsible for specific carrier delivery date or time. If a single order ships in multiple shipments, total shipping charges will be reflected on the first invoice and will be charged when the first item ships.

Products approved to ship UPS:

Group 1
Bertoia Child's Diamond Chair, Bertoia Side Chair, Maya Lin Adult Stone, Maya Lin Child's Stone, Maya Lin Coffee Table, Risom Child's Amoeba Table, Risom Child's Side Chair, Risom Child's Stool, Spark® Series Side Chair, Haired Hide Rug (30” x 70”)

Order Value Shipping Fee
Replacement covers, seat pads, webbing kits $50
Up to $1,200 $75
$1,201 - $9,200 6.5% of MSRP order value
$9,201 and up $600

 

Group 2
Act II Keyboard Tray, Copeland Light™, Sapper™ Double Monitor Arm, Sapper™ Single Monitor Arm, Sapper XYZ, Sapper50® Monitor Arm, VESA Plate Adaptors

Order Value Shipping Fee
Up to $100 $10
$101 - $1,200 7% of MSRP order value
$1,201 and up 6% of MSRP order value (cap at $600)

 

Group 3
Leather Pulls, All Filzfelt Floor Mats, Coasters, Placemats, Leather Hides, Trivets, Maintenance Kits

Order Value Shipping Fee
Up to $100 $10
$101 - $1,200 7% of MSRP order value
$1,201 and up 6% of MSRP order value (cap at $600)

 

Group 4
KnollTextiles
KnollTextiles will provide You with an estimate of shipping costs at the time You submit Your order: however; this estimate may be revised by Knoll when Your order is shipped.