The Knoll 8

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The Knoll 8

1. Protection of the Biosphere

2. Sustainable Use of Natural Resources

3. Waste Reduction and Disposal

4. Conservation

5. Risk Reduction

6. Safe Products and Services

7. Environmental Restoration

8. Informing the Public

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5. Risk Reduction

We will strive to minimize the environmental health and safety risks to our associates and the communities in which we operate through safe technologies, sound transportation practices, safe facilities and operating procedures, and preparing for emergencies.

We will design our processes to prevent injury to the health and welfare of Knoll associates, the community and the environment.

  • •  The Knoll facilities safety incident rate in 2010 was 4.62%, which is 21.7% below the woodworking industry average of 5.9%.


  • •  In 2010 Knoll developed a new metric for manufacturing facilities using three-year total incidence rates (TCIR) and days away from work (DART) rates to better measure our performance.

We will develop and implement health and safety policies and programs to help prevent injury and illnesses to our associates.

  • •  Knoll facilities conducted continuous ergonomic reviews at workstations under the Knoll Employee Health and Safety Analysis program. This practice identifies how work processes might be redesigned and what additional working aids are required.


  • •  The Muskegon facility instituted orientation training on safety and environmental procedures for temporary employees to reduce injury rates among this group.


  • •  In 2010 the Safety Score Card system at the Toronto facility was successful in increasing accountability of supervisors on the floor, providing data for ensuring compliance with health and safety regulations and targeting areas for improvement. The Toronto metals plant had no reportable injuries for the year in 2010.


  • •  Knoll U.S. manufacturing facilities continued to offer a voluntary stretching program that includes instruction and 10 minutes of free time at the start of each shift for stretching exercises.

  • •  All facilities continued to maintain safety teams, regular safety inspections and monthly safety meetings.

We will develop and implement health and wellness awareness and illness prevention programs.

  • •  Knoll manufacturing facilities continued the hearing conservation program that includes testing of all workers in in-house hearing booths with physician review of test results, provision of hearing protection and education.


  • •  In 2010 Knoll provided free flu shots to associates and their families. Additional nurses were brought in to administer the program.


  • •  Weight loss programs at the Grand Rapids, East Greenville and Muskegon facilities provided nutrition and exercise guidelines and weekly weigh-ins to improve employee health.


  • •  The Knoll East Greenville, Grand Rapids and Muskegon facilities conducted successful blood drives.

We will design and develop training programs to provide Knoll associates with the necessary skills and knowledge to fulfill the objectives of the Environmental, Health and Safety Plan.

  • •  In 2010 Knoll U.S. facilities conducted regular safety meetings, showed safety videos, trained volunteer safety observers, and created safety posters and newsletters.


  • •  Knoll facilities continued to train employee First Responder volunteers in CPR, AED (Automated External Defibrillator) and first aid.


  • •  In 2010 Knoll EHS teams monitored ISO/OSHA compliance and best practices through uniform procedures in all facilities.


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