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Management Plan

The Triple Bottom Line

Sustainable products provide social, economic and environmental benefits over their total life cycle.

The Knoll Five–Phase Process Toward Sustainability is
  • Methodical
  • Proactive
  • Evolutionary

Phase One

Eliminate Toxins from Manufacturing Process
  • Lead, heavy metals and hazardous chlorinated compounds completely eliminated from production processes
  • State–of–the–art waste water treatment

Phase Two

Clean Technology
  • Eliminated VOCs and ODMs from manufacturing processes
  • Invested in UV curing systems
  • Switched to water–based paints and adhesives
  • Developed company–wide use of hot–melt glues
  • Introduced 100 percent recyclable fabrics

The Bulldog® Chair (1993)
Developed and manufactured for clean technology from start to finish, including returnable, reusable packaging.

Phase Three

Indoor Air Quality
  • Independent testing
  • In–house standards for low–emitting materials
  • GREENGUARD™ certification

All Knoll office seating, systems furniture, KnollStudio seating and KnollTextiles are GREENGUARD™–certified.

Phase Four

Systemized Environmental Programs
  • Resource reduction
  • Materials protocols
  • Environmental management plans

Resource Reduction
  • Design for reduced material content in products
  • Establish minimum recycled content for raw materials
  • Use Techwood man–made veneers, reduce wood waste by 60%
    • Recycle all scrap metals, fabric, cardboard and paper
    • Invest $500K in returnable, collapsible shipping containers
    • Offer FSC–certified wood

The Forest Stewardship Council (FSC)
  • Establishes standard, respected worldwide principles of Forest Stewardship
  • Promotes:
    • Environmentally responsible
    • Socially beneficial
    • Economically viable management of the world’s forests

Materials Protocols
Protect environmental integrity of products as design evolves.
  • Facilitates a change management process
  • Balances environment, function and aesthetics
  • Monitors company–wide compliance

Environmental Management Programs
  • Comprehensive internal Environmental Health and Safety Plan
  • ISO 14001

East Greenville, Grand Rapids, Muskegon and Toronto facilities ISO 14001–certified

Phase Five

Life Cycle Analysis (LCA)
Analyzes the environmental impact of a product from beginning to end of life.
  • Design
  • Production
  • Transport/distribution/packaging
  • Usage
  • Disassembly/recycling/responsible disposal

Life Cycle Analysis (LCA) Design Strategies
  • Low impact materials
  • Clean manufacturing
  • Healthy workplace/indoor air quality
  • Waste reduction/efficient use of resources
  • Durability/extended product life
  • Reuse and refurbishment
  • Ease of disassembly
  • Recyclability

Knoll Life™ Chair Designed and manufactured using LCA.

Knoll supports the adoption of a consistent LCA protocol throughout the industry.

Click here to view the 2004 Environmental, Health & Safety Annual Report

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