Program Summary • Full Circle is designed for customers who are looking to avoid landfill when decommissioning furniture or surplus assets from a space • Based on the customer’s goals, ANEW will develop a proposal of landfill diversion options • Options include: reselling, recycling, and/or repurposing surplus, as well as converting unusable surplus to clean Energy-from-Waste • No other take back program is as comprehensive as the Knoll Full Circle program

Addressing the Issue • Not all surplus furniture has resale value, so much of it ends up in landfill • Most furniture recycling programs salvage only metals; wood and plastics are generally sent to landfill • Before Full Circle, there were no comprehensive FF&E take back programs to avoid landfill • Existing take back programs are specific to select products and require shipping across country, adding cost and carbon emissions

What is Energy-from-Waste (EfW)? • Solid waste is combusted at high temperatures, turning water in steel tubes surrounding the combustion chamber into steam, which generates electricity • A greener alterative to creating energy than by coal or oil • Classified as renewable by the U.S. Department of Energy • Produces electricity with less environmental impact than almost any other source of electricity • Prevents an estimated 30 million tons of CO2 from entering the atmosphere

The Total Solution • The Full Circle resource recovery program is the first program of its kind—offering fully integrated services for dealing responsibly with surplus FF&E • The customer selects from a set of services to meet its economic, social and environmental objectives:

The Right Partners • ANEW delivers the Full Circle program for Knoll customers through its alliances with InstallNET and Covanta Energy • InstallNET is a nationwide network of 250+ independent, quality furniture installers that provides the operations and installation service behind ANEW • Covanta Energy owns and/or operates 40+ EfW facilities in the U.S., which produce clean, renewable energy and recycle metals

Case Study: Murphy Oil, Calgary Canada Overview • In August 2010, Edmund Lee, an independent Knoll representative (Insight Agencies, Canada), engaged the Full Circle program on behalf of his customer, Murphy Oil. The customer needed to decommission more than 200 office suites, rolling files and furniture. Goal • The client was interested in ensuring that as much of the furniture and equipment could be diverted from landfill as possible, and they wanted to track the results. Economics were also a driving factor. Outcome/Metrics • Working with InstallNET, ANEW presented their decommission strategy of solutions. Ultimately the customer chose to resell 76 suites and dismantle/recycle 120 suites • The project was completed in October 2010 • Total diverted from landfill: 34.6 tons (resale/reuse: 28.5 tons, recycle: 6.1 tons) • Client achieved a 30% cost savings while reducing their impact to landfill through resale and recycle of their surplus furniture

Case Study: George Mason University, VA Overview • In August 2010, Knoll dealer M.O.I. used the Full Circle program for a decommission project that needed to be completed in just one week. George Mason University had 75 old workstations--a combination of Knoll, Herman Miller and KI product--that needed to be removed. Goal • The university was looking for a way to remove the product responsibly, and to measure the outcome. Outcome/Metrics • Because the products were in poor condition and could not be repurposed, recycling was approved by the customer as the best option • Project completed Sept 1, 2010 • Total diverted from landfill: 21.9 tons (recycled)

Who to Contact For more information or to participate in a Full Circle project, contact your Knoll representative or Knoll dealer in your area. More To contact ANEW about the Knoll Full Circle program, contact: Becky Hammer Director, Donor + Recipient Relations, ANEW info@anewfound.org 213 943-4400 anewfound.org