Frequently Asked Questions About Equity
Q: What is centerline modularity?
A: It's a measurement concept architects use to make planning and building simpler. All measurements are taken using a consistent component or center
location, such as studs in a wall, dividers between ceiling tiles, or posts used to hold up a panel. Centerline makes planning, installation and
reconfiguration simpler. It can save more than 12 percent in space for those who plan with Equity.
Q: Why don't other major manufacturers have panel-to-post or "centerline" systems?
A: Before Equity, the concept of centerline modularity had never been used in an office system. Knoll patented it, preventing other manufacturers from creating a similar system without paying royalties to Knoll.
Q: What is mineral wool? Why is it better than fiberglass, wood or chipboard?
A: Mineral Wool is a product manufactured by recycling waste from plants burning coal for power. It has similar properties to fiberglass such as tackability
and good acoustic dampening while also providing superior flame and smoke test results.
Q: How fast does Equity ship?
A: More than 75 percent of Equity's standard product is available on the KnollNow program, meaning that it ships 5 days after an order is placed. Three weeks has been Equity's standard lead time for more than seven years.
Q: How long is the warranty on Equity?
A: Equity offers its customers a lifetime warranty, and was the first systems furniture ever to do so.
Q: What is non-obsolescence, and what does it mean for Equity?
A: Non-obsolescence describes Equity's commitment to provide product that doesn't lose its usefulness regardless of how many new products or enhancements are added to the existing Equity line. Nearly every new Equity product now manufactured works with Equity product purchased over the last 30 years.
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