Located in Calgary in Alberta, Canada, Pembina Pipeline Corporation is an energy transportation and service provider that serves North America. When the head office outgrew its space, the company had the opportunity to significantly expand at a new location in Calgary's West Tower of Eighth Avenue Place. The company used the move to reimagine the way it would work, making openness and collaboration its major design objectives. The move also afforded Pembina Pipeline Corporation the chance to more evenly distribute amenities between private offices and workstations, making workspaces more comfortable and versatile.
Seeking a modern aesthetic that would match Pembina's culture, the company worked with Sizeland Evans Interior Design, Inc., Knoll representative Insight Agencies and Knoll dealer Element Integrated Workplace Solutions to devise a suite of office systems that would be consistent across workstations to executive offices. For visual continuity, the team used the same finishes and components throughout: white with classic walnut veneer on worksurfaces, tables and files. Side seating like Florence Knoll Lounge Chairs and Bertoia Side Chairs were chosen for their clean, classic aesthetic, a mid-century counterpoint to clean-lined Dividends Horizon® and Generation family that support more active work.
At the workstations, the team set out to optimize employee control and ease of use, balancing the desire for an open, light-filled space with the need for individual privacy. To this end, the team used low-horizon Dividends Horizon® panels with frosted glass that would allow natural light to cross the space. Electronic sit-to-stand Universal Height Adjustable Table bases were provided for all work surfaces, enabling multiple work styles and postures. Generation by Knoll® task seating and Sapper XYZ Monitor Arms were chosen to deliver dynamic, ergonomic support.
Further recognizing the need for flexibility and the office's culture of casual collaboration, the team outfitted mobile Template® storage pedestals with cushion tops, a detail that invites guests to sit comfortably for short periods while saving space when the seat is not needed. MultiGeneration by Knoll® provided additional side seating for longer support.
A major aspect of the new design was expanding collaborative types of spaces. The team planned and designed open and closed meeting areas, huddle rooms, a kitchen and lounge area, and training room, which combine to support a mix of formal and casual meetings, as well as the community spaces to foster the planned and unplanned social encounters that can help drive new aspects of business in surprising ways.
"Our goal is for Pembina to be an employer of choice, and part of that is providing a workspace that we can all be proud of," says Jennifer Harker, Senior Manager, Facilities Management and Office Services and Corporate Secretary, Pembina Pipeline Corporation.
The design decisions have had an impact. Pembina's employees responded positively to an employee engagement survey. Asked to provide feedback about their work environment, employees described the new space as open, modern, comfortable, and with a warm atmosphere. And employee work styles and experiences have shifted now that there are more places to collaborate.
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