• Knoll Healthcare Solutions

Knoll Healthcare Solutions

Leverage the power of design to create inspiring healthcare environments

In today’s healthcare environment, providers must improve patient satisfaction as well as attract and retain caregivers, all while delivering quality care and reducing costs.  Many providers understand the role that design can play in achieving these goals: it can impact patients’ perceptions of their brand and the care they receive, and it can affect staff performance, productivity and comfort on the job. 

Knoll works with clients to create enduring, well-designed spaces that can help meet strategic goals, have a solid return on initial investment and save money over the long run.

Reception and Patient Registration

Reception and registration are the first touch points patients and their families have with a facility.  The most successful spaces showcase the facility’s brand, provide displays for clear communication, help with wayfinding and offer comforts and conveniences like access to power for personal technology.

Caregiver Workstations

The optimal design of nurse and caregiver work areas supports work flow processes, staff circulation and task sequencing. Knoll offers a variety of furnishings that can help physicians, nurses and therapists work efficiently and effectively so they can focus on what they do best—caring for patients.


Labs require high performance products that are easily cleaned, especially durable and adapt over time. Ergonomic task seating paired with standing-height or height-adjustable table solutions promote a healthful work environment for physicians, staff and students.

Administration and Physicians’ Offices

Healthcare organizations demand a variety of enclosed and open plan options to support diverse individual work styles as well as provide multiple opportunities for staff collaboration and consultations between physicians and their patients. Knoll furniture solutions effectively support multiple work modes:  individual, focused work; shared work centering on the exchange of ideas; and teamwork that calls for the collective wisdom of the group.

Well-Being in the Workplace

Good ergonomics is about more than just reducing discomfort and preventing injury.  It takes the increasingly collaborative and social nature of clinical and office work into account, and provides solutions to support these new ways of working.

Featured Healthcare Research

  • Modern Medicine

    As the healthcare paradigm shifts, new methods of care delivery have emerged, profoundly affecting the built environment.

  • St. Francis Cancer Center

    In designing its state-of-the-art out-patient cancer facility, St. Francis focused on patient comfort, a serene ambiance and efficient staff workspaces, while using sustainable materials to create a lasting look.

  • Mercy Health - West Hospital

    For Mercy Health - West Hospital, consolidating two dark and dated Cincinnati-area hospitals into a new facility marked the dawn of a new way of providing healthcare and the launch of a new brand. Mercy Health - West Hospital partnered with Knoll for furniture solutions to support its updated means of patient care while meeting new aesthetic standards and providing long-term flexibility.

  • Destination Bedside

    Knoll research and HOK Healthcare partnered on a three phase design research project, resulting in a new planning concept, the "porch," that might improve important patient care and safety outcomes. The porch is a separate room embedded within the patient's room, intended to keep the nurse near the patient while providing a sheltered, adjacent space to mediate distractions. This research suggests that the porch can potentially improve the patient experience and staff satisfaction. | White Paper

  • Evidence-Based Design Recommendations for Nursing Stations

    Describes a study that compared the effects of centralized and decentralized nursing stations on nurses’ psychosocial health and work behaviors. This paper shares design recommendations based on that research. | White Paper

  • Ergonomics for Healthcare Environments

    This paper reviews the evidence that supports investing in workplace ergonomics to realize improved performance, improved worker satisfaction, positive affect on recruiting and retention and improved quality of patient care. | White Paper


Featured Healthcare Project Profiles

  • Legacy Community Health

    Aiming to bring accessible healthcare services to Houston's Fifth Ward, Legacy Community Health used Knoll for their new building.

  • St. Francis Cancer Center at Millennium

    This center for comprehensive cancer treatment, located in Greenville, South Carolina, employs Reff Profiles and Dividends Horizon to foster an environment that empowers patients.

  • Lancaster General Health Ann B Barshinger Cancer Institute

    The nationally recognized Ann B Barshinger Cancer Institute at Lancaster General Health delivers a comprehensive cancer care facility in Lancaster County, Pennsylvania.

  • Mercy Health -- West Hospital

    This project for a hospital in in Cincinnati, Ohio features a mix of AutoStrada® and Dividends Horizon® workstations as well as Generation by Knoll® seating.

  • med fusion

    This project for a healthcare technology, diagnostics company in Lewisville, Texas feature Dividends Horizon® workstations.

  • Legacy Health

    This project for a hospital based in Portland, Oregon features AutoStrada® and Dividends Horizon® systems.

  • UW Medicine

    This project for a university medical center in Seattle, Washington features AutoStrada® and Morrison systems.

  • University Medical Center

    This project for New York City-based university teaching hospital features AutoStrada® workstations and a range of KnollStudio® products.

  • Barnes-Jewish Hospital

    This project for a university medical center hospital in St. Louis, Missouri features AutoStrada® workstations.

  • The Southeastern Spine Institute

    This medical practice located in Mount Pleasant, SC features Reff Profiles™, Chadwick®, Morrison and Life®.


Sales Teams


  • Carol Crane

    Vice President, Healthcare and Higher Education
    Responsible for all areas not listed below
    312 415-3472




  • Carrie Myers-Van Berkel

    Education/Healthcare Manager
    Covers: MI, IN, OH & KY
    614 595-1087



Knoll products may be purchased through leading healthcare Group Purchasing Organizations (GPO) and government contracts, including GSA, U.S. Communities, Healthtrust, Intalere and vizient.

GSA, U.S. Communities, Healthtrust, Intalere and vizient